These terms govern your use of ruOS hosted desktops, connected computers, AI assistant tools, integrations, computer use, and agent workflows.
Effective and last updated: September 28, 2026
Important. ruOS can control computers, type text, click interfaces, work with files, run authorized workflows, and communicate with connected services. Review consequential actions, keep reliable backups, and use ruOS only on systems and data you are authorized to access.
1. Agreement and eligibility
These Terms are an agreement between you and Cognitum One ("Cognitum", "we", "us") for ruOS. By creating an account, authorizing a ruOS connector or plugin for a supported AI assistant, connecting a computer, or using ruOS, you accept these Terms and the ruOS Privacy Policy.
You must be at least 18 and legally able to enter this agreement. If you use ruOS for an organization, you represent that you may bind that organization.
2. The service
ruOS provides hosted or user-connected computer workspaces and interfaces for viewing and controlling them, including through the ruOS dashboard, remote desktop, MCP, Claude, ChatGPT, and compatible agents. Features may include machine and fleet status, desktop lifecycle controls, screen viewing, pointer and keyboard input, bounded workflows, usage reporting, connected services, and collaboration or swarm functions.
Available features depend on the machine, operating system, installed agent, account permissions, plan, capacity, region, and client. A listed capability does not mean every machine or account can perform it.
3. Accounts and permissions
Provide accurate account information and keep it current.
Protect your account, recovery methods, devices, and connected-service credentials.
Review OAuth scopes and tool confirmations before approval.
Do not share access in a way that defeats user, organization, plan, or security boundaries.
You are responsible for activity performed with your account except to the extent caused by Cognitum's breach of these Terms or applicable law.
4. Authority over systems and data
You may connect, view, or control only computers, accounts, websites, files, networks, and data that you own or are expressly authorized to use. You are responsible for obtaining required consent from employees, clients, collaborators, and other affected people.
You must comply with the rules and technical restrictions of websites and services you direct ruOS to use. ruOS may not be used to bypass access controls, rate limits, paywalls, security warnings, or another service's authorization requirements.
5. AI and computer-use actions
AI output and screen interpretation can be incomplete or wrong. Pointer coordinates, text entry, shell commands, and multi-step workflows may affect files, accounts, communications, infrastructure, or external services. You agree to:
review important inputs and results and retain backups appropriate to the risk;
confirm write, destructive, financial, public, privileged, or other consequential actions yourself;
avoid relying on ruOS as the sole control for emergency, medical, legal, financial, safety-critical, or life-support decisions;
stop or take over a desktop when behavior differs from your intent; and
use least-privilege accounts and narrowly scoped integrations.
Tool annotations and confirmation prompts help communicate risk, but they do not replace your judgment or obligations.
6. Acceptable use
You may not use ruOS to:
violate law, regulation, court order, contract, intellectual-property right, privacy right, or another person's rights;
gain unauthorized access, steal credentials, evade authentication, distribute malware, conduct denial-of-service activity, or impair a system;
engage in phishing, fraud, deceptive impersonation, spam, harassment, stalking, covert surveillance, or non-consensual monitoring;
create or distribute child sexual abuse material, facilitate sexual exploitation, or target minors;
execute money transfers, cryptocurrency transfers, or investment trades through a ruOS AI-assistant integration;
process restricted or regulated data where ruOS has not expressly agreed in writing to the required controls;
probe another tenant, defeat quotas, resell shared credentials, or interfere with metering and security controls; or
use ruOS or its outputs to build or operate a service that violates the applicable policies of Anthropic, OpenAI, or another AI service through which you access ruOS.
Authorized security testing is permitted only within assets you own or have explicit permission to test, with scope and safeguards appropriate to the work.
7. Your content and feedback
You retain ownership of content you provide or create. You grant Cognitum a limited, worldwide, non-exclusive license to host, transmit, reproduce, and process that content only as necessary to provide, secure, support, and comply with law for ruOS.
You represent that you have the rights and permissions needed for content and instructions you submit. We do not claim ownership of your private desktop content and do not use it to train general-purpose AI models.
If you voluntarily provide product feedback, you allow us to use it without restriction or compensation, provided we do not identify you publicly without permission.
8. Third-party services
ruOS can interact with Anthropic, OpenAI, Cognitum, cloud infrastructure, AI model providers, GitHub, and other services you connect. Their own terms and privacy policies apply. You are responsible for maintaining appropriate accounts and permissions.
Cognitum is not responsible for third-party content, outages, account decisions, or changes outside our control. We may disable an integration that becomes insecure, unlawful, unavailable, or inconsistent with the provider's terms.
9. Plans, usage, and availability
ruOS may provide free or paid entitlements measured by machine count, active time, storage, network usage, model usage, or other disclosed units. The service may pause, stop, or decline a task when a limit is reached. Free hosted desktops may be suspended and become eligible for deletion after 7 consecutive idle days.
A ruOS AI-assistant integration may let you use features already included in your existing ruOS account. It does not sell digital subscriptions, credits, or other digital goods, and it does not provide or link to checkout, upgrade, or other transactional flows.
We may modify features, limits, regions, or preview functionality. We aim for reliable service but do not guarantee uninterrupted or error-free availability.
10. Privacy and security
Our processing is described in the ruOS Privacy Policy. You agree not to send passwords, API keys, MFA codes, payment-card data, government identifiers, or protected health information through AI-assistant prompts or ruOS tool fields.
We use technical and organizational safeguards, but no system is perfectly secure. You are responsible for configuring connected computers, local applications, user accounts, and backups appropriately.
11. Suspension and termination
You may stop using ruOS, revoke OAuth access, disconnect machines and integrations, and request account deletion. We may limit or suspend access to protect users or systems, investigate suspected abuse, comply with law, address non-payment, enforce usage limits, or prevent material harm.
Where practical, we will provide notice and a reasonable opportunity to cure. We may act immediately for an urgent security, legal, or safety risk. Provisions that by their nature should survive termination—including ownership, payment obligations, disclaimers, limitations, and dispute terms—will survive.
12. Disclaimers and limitation of liability
To the maximum extent permitted by law, ruOS is provided "as is" and "as available" without implied warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted operation. Nothing in these Terms excludes a warranty or right that cannot legally be excluded.
To the maximum extent permitted by law, Cognitum will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, data, goodwill, or business opportunity arising from ruOS.
Except for liability that cannot legally be limited, Cognitum's total liability arising from ruOS during the 12 months before the event giving rise to the claim will not exceed the greater of CAD $100 or the amount you paid Cognitum for ruOS during that period.
13. Governing law, changes, and contact
These Terms are governed by the laws of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-law rules. Courts located in Ontario have exclusive jurisdiction, except where consumer law gives you a mandatory right to proceed elsewhere.
We may update these Terms. Material changes will be posted with a revised effective date and additional notice where required. Continued use after the effective date means you accept the updated Terms.